If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if a refund was approved or not. We cannot accept exchanges on orders made in error (size, style, or finish). We cannot accept returns on sale items or gift cards.Įxchanges are evaluated on a 30 day case by case basis, which means you have 30 days after receiving your item to request an exchange. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Returns are only accepted for items damaged during shipment, for items that have arrived with flaws, and for items that are not as ordered (incorrect size, style, finish, etc.). We have a 30 day case by case return policy, which means you have 30 days after receiving your item to request a return. Shipping:Please note that all our pieces are made to order and will be shipped within 2-3 weeks. Modify existing designs or create new ones from scratch. Transform your design into a key and leash hanger, address sign, garden metal art, ornament, hitch cover, fire pit, and more. We typically use a standard stencil font but can accommodate custom font preferences upon request.Įndless Customization:Our metal art is fully customizable. Click the "Add Personalization" box and input your text. Personalize Your Design (Optional): Customize any design with a name or address. Rest assured, we use high-quality materials to enhance durability. Please be aware that polished and polished swirl finishes are less weather-resistant. Please note: While we strive to protect our metal products, their exposure to various elements may affect their longevity. Explore our dedicated color guide for a wide range of color examples and information. (Example can be found in the product photos).īefore making your color selection(s), refer to our color chart image in the product photos. Backing/Bottom Layer:Positioned behind the standard layer, it can also have a color, creating depth and contrast.Standard/Top Layer Color:The primary visible layer, offering a single color choice.Pick two colors, one for each metal layer. Can be used for indoor and outdoor display. Standard Design with Backing:Features an additional backing layer for added depth and contrast.Suitable for both indoor and outdoor use. One color choice from a variety of colors. Standard Design:Made from a single piece of metal.Ordering Your Custom Metal Art - It's Easy!
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